Knitwit Terms of Use

Last updated: September 5, 2026

These Terms of Use (the “Terms”) are a binding agreement between you and TimeclockOnline.com, inc, doing business as Knitwit (“Knitwit,” “we,” “us,” or “our”). They govern your access to and use of Knitwit’s websites, applications, software, accounts, subscriptions, beta programs, support, and related products and services (collectively, the “Services”).

By creating an account, purchasing a subscription, joining a beta, or otherwise accessing or using the Services, you agree to these Terms. If you use the Services for a company or other organization, you represent that you have authority to bind that organization, and “you” includes both you and that organization. If you do not agree to these Terms, do not use the Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services. If applicable law requires a higher age, you must meet that requirement. You may not use the Services if you are barred from doing so under applicable law.

2. The Services

Knitwit is an AI-enabled workspace designed to help users organize and reuse prompts, context, source materials, conversations, workflows, and AI-generated output. Features may include prompt and workflow libraries, editable conversations, document ordering, prompt review or auditing tools, model comparison, cost or usage information, team collaboration, and connections to third-party artificial-intelligence models and other services.

The features, limits, and availability of a plan are those shown in the Services or in the applicable order form when you subscribe. We may add, change, suspend, or discontinue features or portions of the Services. We will provide notice when required by law or when a change materially reduces the core functionality of a paid plan during its then-current subscription term.

The Services are tools, not substitutes for professional judgment. Knitwit does not provide legal, accounting, tax, medical, financial, investment, cybersecurity, or other regulated professional advice.

3. Accounts and Teams

You must provide accurate, current information and keep it updated. You are responsible for safeguarding your login credentials and for activity under your account. You must promptly notify us at support@knitwit.ai if you suspect unauthorized access or another security incident involving your account.

Individual accounts may be used only by the registered user and may not be shared. If the Services support team workspaces, each person must use an individual account or seat.

A person who creates or manages a team workspace (a “Team Administrator”) may invite or remove members, manage seats and billing, configure workspace settings, and access or control content within the workspace as described in the Services. If you join a team workspace, you understand that the Team Administrator may control your access and may be able to access, export, transfer, or delete workspace content. The organization that controls the workspace is responsible for its users’ compliance with these Terms.

4. Subscriptions, Fees, and Payment

Some Services are free, in beta, or require payment. Prices, included usage, plan limits, billing intervals, and applicable taxes are shown at checkout or in an order form.

If you purchase a recurring subscription, you authorize us and our payment processor to charge the applicable fees and taxes to your payment method at the start of each billing period until you cancel. Subscriptions automatically renew for successive periods equal to the initial subscription period unless you cancel before renewal.

You may cancel through https://app.knitwit.ai/settings/billing?tab\=plans. Cancellation takes effect at the end of the current paid period, and you will retain access until then unless stated otherwise. Fees are non-refundable and we do not provide credits for partial periods, except where required by law or expressly stated at purchase.

We may change prices for a future renewal period by giving advance notice as required by law. If payment is overdue, we may limit or suspend access, downgrade the account, or terminate the Services after providing any notice required by law. You remain responsible for amounts properly incurred before cancellation or termination.

5. Your Content

“User Content” means prompts, instructions, files, documents, data, text, images, conversations, configurations, feedback submitted through product features, and other material that you upload, submit, store, generate, or process through the Services. As between you and Knitwit, you retain your ownership rights in User Content.

You grant Knitwit a non-exclusive, worldwide, royalty-free license to host, copy, transmit, display, format, and otherwise process User Content only as reasonably necessary to operate, secure, maintain, support, and improve the Services; comply with law; enforce these Terms; and follow your instructions. This license ends when the User Content is deleted from our systems, subject to reasonable backup-retention periods and legal obligations.

You represent that you have all rights and permissions needed to submit and use User Content through the Services and to grant the license above. You are responsible for User Content and for deciding whether it is appropriate to provide that content to Knitwit or any connected third-party service.

Unless we expressly agree otherwise in writing, do not submit protected health information, payment-card data, government identification numbers, account passwords, highly sensitive personal data, export-controlled data, or information subject to special confidentiality or regulatory requirements. You must not submit another person’s confidential information or personal data unless you have a lawful basis and all necessary permissions to do so.

6. AI Output and Human Review

The Services may submit User Content to third-party AI providers and return text, images, analysis, suggestions, classifications, or other material generated with artificial intelligence (“Output”). AI systems are probabilistic. Output may be inaccurate, incomplete, outdated, offensive, biased, misleading, or similar to content generated for other users.

You are responsible for evaluating Output before using or sharing it. You must apply appropriate human review and independently verify facts, calculations, citations, legal conclusions, professional judgments, and other important information. Model comparison, prompt auditing, or other evaluation features may help review work but do not establish that Output is accurate, safe, lawful, or suitable for a particular purpose.

You are responsible for decisions, actions, publications, filings, communications, and other uses based on Output. Do not rely on the Services for emergency, safety-critical, or high-risk decisions, or as the sole basis for decisions that may materially affect a person’s rights, health, safety, employment, housing, credit, insurance, education, legal status, or access to essential services.

To the extent permitted by applicable law and the terms of the relevant AI provider, and as between you and Knitwit, you own any rights Knitwit may have in Output generated specifically for you. Knitwit does not represent that Output is copyrightable, unique, non-infringing, or eligible for intellectual-property protection.

7. Third-Party Services and API Keys

The Services may connect to or depend on third-party AI models, APIs, hosting providers, libraries, payment processors, websites, and other products (“Third-Party Services”). Third-Party Services are governed by their own terms and privacy practices. Knitwit does not control them and is not responsible for their content, availability, security, accuracy, or conduct.

If you connect a Third-Party Service or direct Knitwit to send User Content to one, you authorize that transmission. The third party may retain or use the transmitted information under its own terms and settings. You are responsible for selecting appropriate providers and configurations for your use case.

If the Services allow you to provide your own API key:

– you are responsible for obtaining, securing, rotating, and lawfully using the key;

– charges imposed by the third-party provider are your responsibility;

– requests may be transmitted directly from your device or through Knitwit, as described in the Services;

– you must comply with the provider’s terms and usage policies; and

– Knitwit is not responsible for third-party charges, suspensions, outages, model changes, rate limits, or other issues associated with your key or provider account.

8. Acceptable Use

You may not use the Services to:

– violate any law, regulation, court order, contractual obligation, or third-party right;

– infringe or misappropriate intellectual-property, privacy, publicity, confidentiality, or other rights;

– create, upload, distribute, or facilitate unlawful, fraudulent, defamatory, harassing, hateful, sexually exploitative, or abusive material;

– exploit or endanger minors;

– develop, distribute, or facilitate malware, phishing, spam, credential theft, unauthorized surveillance, or deceptive practices;

– gain unauthorized access to accounts, systems, networks, or data, or interfere with the integrity, availability, or security of the Services;

– bypass usage limits, access controls, or security measures;

– probe, scan, or test vulnerabilities without our written permission;

– reverse engineer, decompile, disassemble, copy, scrape, or attempt to extract source code, models, system prompts, or non-public data from the Services, except where applicable law expressly permits it;

– use automated means to access the Services in a manner that places an unreasonable load on them or is not authorized by us;

– impersonate another person or misrepresent the origin, endorsement, or authenticity of content;

– use Output to make prohibited high-impact automated decisions without legally required safeguards and meaningful human review; or

– help another person do any of the above.

You may not resell, sublicense, or provide the Services to third parties unless your plan or a separate written agreement expressly permits it.

We may investigate suspected violations and may remove or restrict content or access when reasonably necessary to protect users, third parties, or the Services; comply with law; or enforce these Terms. We have no general obligation to monitor User Content.

9. Knitwit Intellectual Property

Knitwit and its licensors own the Services and all related software, interfaces, designs, graphics, documentation, trademarks, and other materials, excluding User Content and third-party materials. Subject to these Terms, Knitwit grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your personal or internal business purposes during the applicable subscription or access period.

No rights are granted except as expressly stated in these Terms. Knitwit, associated logos, and product names are trademarks of Knitwit or its licensors and may not be used without prior written permission.

If you provide ideas, suggestions, or other feedback about the Services outside User Content intended to remain private (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free right to use that Feedback without restriction or compensation to you.

10. Privacy, Security, and Data Retention

Our privacy policy (https://www.knitwit.ai/privacy-policy) explains how we collect, use, disclose, and protect personal information. If there is a conflict between these Terms and the Privacy Policy regarding personal-information practices, the Privacy Policy controls.

We use reasonable administrative, technical, and organizational measures designed to protect the Services. No system is completely secure, and we do not guarantee that unauthorized access, loss, or disclosure will never occur.

The Services are not a primary or sole backup service. You are responsible for maintaining independent copies of User Content you need. We may establish storage limits and retention periods disclosed in the Services or applicable plan.

When your account is canceled, terminated, downgraded, or inactive, we may delete User Content in accordance with the Privacy Policy and our then-current retention practices. Deleted content may remain in backups for a limited period before being overwritten and may be retained when required by law.

11. Beta, Preview, and Free Services

Features identified as beta, preview, experimental, early access, evaluation, or free may be incomplete, unstable, or changed or discontinued at any time. They may have different security, support, retention, availability, and reliability characteristics than generally available paid features. You use them at your own risk. Unless we expressly agree otherwise, we have no obligation to provide support, service levels, data preservation, or continued access for these features.

12. Copyright Complaints

If you believe content available through the Services infringes your copyright, send a notice to copyright@knitwit.ai containing: identification of the copyrighted work; identification and location of the allegedly infringing material; your contact information; a statement of your good-faith belief that the use is unauthorized; a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act for the copyright owner; and your physical or electronic signature.

Our designated agent for notices of claimed copyright infringement is:

Copyright Agent TimeclockOnline.com, Inc. P.O. Box 1392 Discovery Bay, CA 94505 Telephone: (800) 770-4959 Email: copyright@knitwit.ai

Upon receiving a notice that substantially complies with the Digital Millennium Copyright Act (“DMCA”), we may promptly remove or disable access to the identified material and take reasonable steps to notify the affected user.

If you believe material you submitted was removed or disabled because of a mistake or misidentification, you may send our designated agent a counter-notification containing: your physical or electronic signature; identification of the removed or disabled material and its former location; a statement under penalty of perjury that you have a good-faith belief the material was removed or disabled because of mistake or misidentification; your name, address, and telephone number; and a statement that you consent to the jurisdiction of the federal district court for the district in which your address is located—or, if your address is outside the United States, any federal district in which TimeclockOnline.com, Inc. may be found—and that you will accept service of process from the person who submitted the original notice or that person’s agent.

After receiving a valid counter-notification, we may restore the affected material in accordance with the DMCA, generally no fewer than 10 and no more than 14 business days after receipt, unless our designated agent first receives notice that the complaining party has filed a court action seeking to restrain the user from engaging in the allegedly infringing activity.

We maintain a policy of terminating, in appropriate circumstances, users who are repeat infringers. We also accommodate and do not interfere with standard technical measures used by copyright owners to identify or protect copyrighted works, as required by applicable law. We may remove or restrict access to content at any time when we reasonably believe it infringes intellectual-property rights or violates these Terms.

13. Suspension and Termination

You may stop using the Services at any time and may cancel your subscription or delete your account using the methods provided in the Services.

We may suspend or terminate access if you materially breach these Terms; create a security, legal, or operational risk; fail to pay amounts due; or use the Services in a way that could harm Knitwit, users, or third parties. When reasonably practicable, we will provide notice and an opportunity to cure, but we may act immediately when necessary to prevent harm, comply with law, or respond to a serious violation.

Upon termination, your right to use the Services ends. Sections that by their nature should survive—including provisions concerning fees owed, ownership, Feedback, disclaimers, liability limits, indemnification, dispute resolution, and general legal terms—will survive.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KNITWIT AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES OR OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, SECURE, UNINTERRUPTED, ERROR-FREE, OR COMPATIBLE WITH ANY PARTICULAR HARDWARE, SOFTWARE, DATA, OR THIRD-PARTY SERVICE; THAT DEFECTS WILL BE CORRECTED; OR THAT USER CONTENT WILL NOT BE LOST OR ALTERED.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KNITWIT AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM THIRD-PARTY SERVICES OR AI OUTPUT, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF KNITWIT AND THE OTHER KNITWIT PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO KNITWIT FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) US $100.

These limits apply regardless of the form or theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, which may include liability for fraud, willful misconduct, gross negligence, or death or personal injury caused by negligence in some jurisdictions.

16. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Knitwit and its affiliates, officers, directors, employees, agents, licensors, and suppliers from third-party claims, damages, judgments, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

(a) your User Content;

(b) your use of the Services or Output in violation of these Terms;

(c) your violation of law or a third party’s rights; or

(d) the acts or omissions of people who access the Services through your account or team workspace.

We will promptly notify you of a covered claim, allow you to control its defense and settlement, and reasonably cooperate at your expense. You may not settle a claim in a manner that admits fault by Knitwit, imposes obligations on Knitwit, or fails to fully release Knitwit without our prior written consent. We may participate in the defense with counsel of our choosing at our own expense.

17. Governing Law and Disputes

These Terms and any dispute arising out of or relating to the Services or these Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles, except to the extent that federal law applies.

Except where applicable law permits otherwise, the state courts located in Contra Costa County, California, and the United States District Court for the Northern District of California will have exclusive jurisdiction over any such dispute. You and Knitwit consent to the personal jurisdiction of and venue in those courts.

Nothing in these Terms prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction when reasonably necessary to protect intellectual-property rights, confidential information, account security, or the security and integrity of the Services.

If you are a consumer, mandatory laws in your state, country, or other place of residence may provide additional rights, apply a different governing law, or permit you to bring a claim in another court notwithstanding this section. Nothing in these Terms limits any consumer right that cannot lawfully be waived by contract.

18. Changes to These Terms

We may update these Terms to reflect changes in the Services, law, security practices, or business operations. We will post the updated Terms and revise the “Last updated” date. If changes materially affect your rights or obligations, we will provide additional notice as required by law, such as by email or through the Services. Changes take effect on the date stated in the notice. Your continued use after that date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services and cancel any subscription.

19. General Terms

Notices. We may provide notices through the Services, by email, or using the contact information associated with your account. Legal notices to Knitwit must be sent to support@knitwit.ai and by US mail (at TimeclockOnline.com, Inc., PO Box 1392 Discovery Bay, CA 94505).

Electronic communications. You agree that electronic communications and signatures satisfy legal requirements for written communications and signatures, subject to applicable law.

Export and sanctions. You must comply with applicable export-control and sanctions laws. You represent that you are not prohibited from receiving the Services under those laws.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, labor disputes, war, terrorism, civil unrest, government action, internet or utility failures, cyberattacks, or failures of third-party AI or infrastructure providers. This provision does not excuse your payment obligations.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

No third-party beneficiaries. These Terms do not create rights for anyone other than you and Knitwit.

No waiver. A failure to enforce a provision is not a waiver of the right to do so later.

Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect.

Order of precedence. If you and Knitwit sign a separate agreement or order form that expressly conflicts with these Terms, the signed agreement controls to the extent of the conflict.

Entire agreement. These Terms, the Privacy Policy, applicable order forms, and any policies expressly incorporated by reference are the entire agreement between you and Knitwit concerning the Services and supersede prior or contemporaneous agreements on that subject.